Privacy policy
This Privacy Policy describes how elyessen (the “Site”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects your personal information when you visit or make a purchase from https://elyessen.com/ (the “Website”). This policy applies to all users, customers, and visitors of our Website and complies with applicable data protection laws, including the GDPR (for users in the EEA) and other relevant regulations.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Identification Information: Name (yingli), email address (769841542@qq.com), telephone number, shipping/billing address.
- Transaction Information: Order details, payment information (processed securely by third party payment providers; we do not store full card details).
- Automatically Collected Data: IP address, browser type, device information, pages visited, time/date of access, cookies, and usage data.
- Voluntary Information: Any data you provide when contacting customer support, creating an account, or subscribing to marketing communications.
2. How We Use Your Information
We use your information for the following purposes:
- Process, fulfill, and track your orders.
- Communicate with you about orders, products, services, and promotions.
- Improve Website functionality, user experience, and customer service.
- Prevent fraud, verify security, and comply with legal obligations.
- Send marketing communications (you may opt out at any time).
3. Legal Bases for Processing (EEA Users)
We process personal data based on:
- Your explicit consent.
- Performance of a contract with you.
- Compliance with legal obligations.
- Our legitimate business interests (not overriding your data protection rights).
4. Sharing of Your Information
We share your personal information only in the following circumstances:
- With third party service providers (e.g., payment processors, shipping carriers, website host Ueeshop) who assist in operating our business, under strict confidentiality obligations.
- When required by law, regulation, or legal process (e.g., court order, government request).
- To protect our rights, property, safety, or that of others.We do notsell, rent, or trade your personal data to third parties for commercial purposes without your explicit consent.
5. Data Security
We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Data Protection Rights
Depending on your location, you may have the right to:
- Access, correct, or update your personal information.
- Request deletion of your personal data.
- Withdraw consent to data processing.
- Object to or restrict processing.
- Data portability.To exercise these rights, contact us at 769841542@qq.com. We will respond to valid requests within required timeframes.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze usage, and personalize content. You may disable cookies through your browser settings, though some Website features may not function properly.
8. Changes to This Privacy Policy
We may update this policy periodically. Significant changes will be posted on our Website with a revised effective date. Your continued use of the Website after such changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions, comments, or requests regarding this Privacy Policy or our data practices, please contact:
- Name: yingli
- Email: 769841542@qq.com
- Website: https://elyessen.com/
